The situation of 2019-nCoV outbreak is getting serious and complicated, dozens of cities in China has been lockdown to prevent further spread of virus. Guangzhou, where our warehouse located, is not in lockdown now, yet the situation remains serious.
Unfortunately, our warehouse in Guangzhou is still not able to resume operation until 17 February 2020, and we are not sure whether we can resume work after that.
Kindly be informed that all orders placed before 17 Feb will not be processed until our warehouse resume operation, including ‘Buy-for-me’, ‘Ship-for-me’ and ‘Smartshop’ orders.
We seek your kind understanding towards the delay. Let’s hope the situation will get better soon.
Thank you. Take care.