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14/01/2019 Point System

How to earn points?

You must enrol in our membership and loyalty programme by registering as SGshop Member, which shall be subject to our Privacy Policy and related terms and conditions. After you have successfully enrolled in our membership and loyalty programme, points will be given to you for every confirmation of receipt of parcel, 1 point is earned for every RM1.00 spent. Points are non-transferable and cannot be exchanged for cash.

Usage of points:

You can use points to redeem e-coupons, which can be used to offset Service Charge applicable to your delivery order.

How to earn extra points?

·50 points will be awarded when you fully complete your personal information section required for enrolment in our membership and loyalty programme.

·20 points will be awarded for every review you publish regarding your experience with SGshop.

·200 points will be awarded when you successfully link your SGshop account to your Facebook account or when you verify your email.

·After your confirmation of receipt of parcel, corresponding points will be given based on total expenditure. (Decimal point will be rounded down).


* Coupon is only valid for 30 days upon your redemption e-coupon with your points.

** Reviews must be published within 10 days of receipt of parcel; points will not be awarded for reviews published after 10 days.

How to use e-coupon?

E-coupon can be used to offset the service charge applicable to your delivery order, but not to the product price or China express charges (i.e. domestic shipping charges within China, from the seller to our warehouse in Guangzhou). To further clarify, we are not able to allow for offsetting of product price or domestic China freighting costs using our e-coupons as these are fees paid to the seller in China and not to SGshop, whereas the e-coupons are issued by SGshop as part of our membership and loyalty programme.

Only one e-coupon can be used for each payment.

If you use an e-coupon with a greater value than your actual service charge amount, the service charge amount payable will be 0, and there shall be no e-coupon balance returned to you as credit or another e-coupon.

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