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07/05/2019 SGshop Workflow

Finance Team

You will receive an immediate confirmation if you made online payment via Credit Card (Visa/MasterCard), Online Banking or FPX. For account balance top up made by offline payment via Internet Banking transfer or ATM transfer, confirmation will be sent within 24 hours.

Purchase Team

After confirmation of order, Purchase Team will place your order. Once the merchant arranges domestic delivery,we will update the order status accordingly.


If the details of your orders are unclear, status will be changed to ‘Problematic’ for more information from you before we proceed to purchase.

Inspection Team

Inspection will be done on items arrived at warehouse.
Quantity, size, color and obvious visual defects are all checked thoroughly.


We don’t offer authenticity, quality and functionality checking service. Items that are sealed with original packaging or are in a wooden crate (by merchants) will not be included in the check too.

China Warehouse Team

China Warehouse Team will arrange for your items to be packed. They will also arrange the earliest possible shipment for your parcel according the shipping method chosen.

International shipment

Once order has been sent out from China warehouse. The shipment duration will be according to the International shipment method chosen. And deliver directly to your door steps.

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